Privacy Policy

Last Updated: April 17, 2025

This Privacy Policy explains how information about you is collected, used, and disclosed by EssentL Creators, Corp.  (“EssentL,” “we,” “us,” or “our”) when you access or use our website (https://www.essentlcreator.com), mobile applications, or any of our services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We collect personal and non-personal information through the Services, including:

A. Information You Provide Directly

• Contact details: name, email address, phone number, mailing address, date of birth

• Insurance and benefits enrollment information

• Payment information

• Any other information you choose to provide (e.g., survey responses, customer support interactions)

B. Information Collected Automatically

• Device and browser information (e.g., IP address, browser type)

• Log and usage data (e.g., pages visited, interactions, time spent)

• Geolocation data (if explicitly opted-in)

• Cookies and similar tracking technologies

C. Information from Third Parties
We may receive information from partners or service providers to help us operate, validate, or enhance the Services.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage the Services

• Confirm eligibility and process enrollments

• Improve and personalize the Services

• Prevent fraud and maintain security

• Communicate service updates and support information

• Comply with legal obligations

• Send promotional messages (with your consent)

Certain data, such as information you submit via the Personal Health Questionnaire (PHQ), may be considered sensitive under applicable laws. We only collect and use this type of data with your explicit consent or when necessary to deliver the Services.

3. How We Share Your Information

We share information only as necessary with:

• Service Providers who help operate or support the Services under strict confidentiality agreements

• Business Partners who support the benefits and features available through our platform

• Government and legal authorities when required by law or to protect rights, safety, or property

• Other parties as directed or authorized by you or as required for legitimate business functions

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

4. Your Rights and Choices

Depending on where you reside, you may have the following rights:

• The right to access the personal information we hold about you

• The right to request corrections to your personal information

• The right to delete your personal information, subject to exceptions

• The right to data portability

• The right to limit use of sensitive personal information

• The right to opt out of the sale or sharing of your data (we do not sell personal data)

• The right not to be discriminated against for exercising your rights

To exercise your privacy rights, please email us at [email protected] with the subject line “Privacy Request.” We will verify your identity before fulfilling requests.

5. Your Privacy Choices

Email and Text Messages:
You can opt out of promotional emails via the unsubscribe link. To opt out of text messages, reply “STOP.”

Cookies and Tracking:
You can manage cookies via your browser settings. Blocking all cookies may impact Service functionality.

Push Notifications:
You can disable notifications in your device settings.

Do Not Track:
We do not currently respond to Do Not Track browser signals.

6. Data Retention

We retain your information only as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. Retention is determined based on:

• Whether we need the data to provide services

• Our relationship with you or your employer

• Legal, regulatory, or accounting obligations

7. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no system can be 100% secure. If you believe your information has been compromised, contact us immediately.

8. International Transfers

Your data may be processed or stored outside your country. Where applicable, we use contractual safeguards to protect your data consistent with local laws.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from individuals under 16 unless required to provide benefits services for a legal guardian.

10. Updates to This Privacy Policy

We may update this policy periodically. If we make material changes, we’ll notify you via email, in-app notice, or updates on our website. Your continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or wish to exercise your rights, contact:

EssentL Creators, Corp.
Email: [email protected] 

Previous versions of this Privacy Policy can be made available upon request.